FAQS
Frequently Asked Questions
I still see brands on some clothing. Are the products TOS friendly?
• Yes. All products on this store are TOS friendly.
• Most brands you see on the clothing are either lore-friendly brands from GTA V or alternative fictional brands created specifically for our products. We do not use real-world copyrighted brands.
I have a problem with my payment or purchase. What should I do?
• Please join our Discord server and create a support ticket.
• Our team will assist you with payment issues, missing products, purchase problems, or other order-related questions.
Where can I download my purchased products?
• After completing your purchase, you should receive access to your download through Tebex.
• You can also check your Tebex account or purchase confirmation email for your order details.
I did not receive my product after purchasing.
• Please wait a few minutes and check your email, including your spam folder.
• If you still cannot access your purchase, join our Discord server and create a support ticket with your Tebex order information.
Can I get a refund?
• Due to the digital nature of our products, all sales are final.
• Please read the product description and requirements carefully before purchasing. If you experience a technical issue, contact us through Discord and we will help resolve it.
Can I redistribute, leak, or share the files?
• No.
• Redistributing, leaking, reselling, sharing, or uploading our products anywhere without permission is strictly prohibited.
• Your purchase grants you access to use the product, not ownership or distribution rights.
Are the products FiveM ready?
• Yes. All products are designed for FiveM unless stated otherwise in the product description.
• Please check each product page for specific compatibility information and requirements.
Do you offer support after purchase?
• Yes. If you encounter a legitimate issue with your product, join our Discord server and create a support ticket.
• Support is limited to product-related issues. We cannot provide support for heavily modified servers, third-party scripts, or incorrect installation.